Workshop activities to Analyse, Understand and Innovate

Here's an experiential introduction to this activity:

What is your preferred technique for learning something new?

Write your answer on a piece of paper. If you don't have a piece of paper, just say your answer out aloud.

I am now going to ask you a different question. Once again, write down your answer (or say it out aloud).

What method do you usually use to train other people?

Compare your answers to the two questions. Are they consistent with each other? If not, why is there a discrepancy between the way you like to learn and the way you train others? Should you not help others learn the same way you like to learn?

Does this inconsistency exist because you believe that training is different from learning? Don't you believe that training has to result in learning?

Does this inconsistency exist because you believe that your learning preference is unique only to you? Don't you think that other people may have unique learning preferences? How does your training accommodate these individual differences?

Identify some of your user's key emotions.

Offer prompts in an interview to uncover people's emotions about things that might not come up otherwise and set yourself up for more engaging conversation.

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

De waarschijnlijkheid en de implicaties van scenario's wordt onderzocht.

Informatie vanuit verschillende disciplinaire perspectieven in een gedeelde document verzamelen en categoriseren.

Games of pure chance discourage smarter players from mastering new skills and knowledge. Games of pure skill discourage weaker players from trying hard once they fall behind. An effective training game strikes a balance between chance and skill. That's exactly what Review Roulette does.

It's an expert review of the customer experience of an exisiting product.

An Emoji story is a method to interpret collected data by translating it into a story. In the story, you leave out specific words that describe important and emotional concepts and change them for Emoji‘s.

To be used after having collected data of user behaviour, context and emotions.

The closing evaluation of a program.

Open Book is a quiz game that helps participants become familiar with the structure and organization of a reference manual. During the first phase of the game, individual participants review the manual and prepare 10 questions. During the second phase, participants form into teams and select their five best questions. During the third phase, you conduct a quiz program using these questions and some others that you have prepared earlier.

Dit debat daagt studenten uit om een disciplinair perspectief dat niet hun eigen is te verdedigen.